Katherine Prejean, DCFS Training Manager

Katherine Prejean is a Child Welfare Manager with the Department of Children and Family Services. Katherine has over 20 years of experience working in behavioral health, early childhood intervention and infant mental health, substance use and co-occurring disorders, and with foster and adoptive families and youth. Katherine completed a Bachelor of Arts and Master of Science degree in Psychology and a fellowship in Infant Mental Health through the Tulane Institute of Infant and Early Childhood Mental Health. 
 Tiffany Shaw, DCFS Trainer

Tiffany Shaw is a Child Welfare Consultant in the Training Unit for the Department of Children and Family Services. Mrs. Shaw has an undergraduate degree in Social Work from Southern University and A&M College. She received a Master’s Degree in Social Work from Southern University at New Orleans. Mrs. Shaw has been employed with the Department of Children and Family Service since May 2001.  As a worker, she has worked in the capacities of Child Protection Services, Foster Care Services, and Adoptions. Mrs. Shaw has also supervised the aforementioned programs in St. Landry and Evangeline Parishes.  In completing her Master’s program, she was afforded the opportunity to complete her internship in Home Development and Recruitment programs.  Mrs. Shaw has co-instructed Model Approach to Partnership in Parenting (MAPP).  She was a Regional Co-Lead for the implementation of Advance Safety for Lafayette Region.  She has conducted in-service training in St. Landry Parish Public Schools while serving in the capacity as a worker and supervisor. She is currently working under the tutelage of Dr. Gary Mallon, DSW, as lead trainer for the Practicing Permanency Course: Advanced Certificate Course in Adoption and Foster Care Competency for the Louisiana Child Welfare Training Academy.

 Gretchen Williams, BSW, RSW, DCFS Trainer

Gretchen is a 1984 graduate of Northeast Louisiana University (currently known as the University of Louisiana-Monroe); with a Bachelors of Arts degree in social work. She began her career with the State of Louisiana shortly after graduation at Economic Stability, where she worked for 6 years. She was assigned to work on several special projects during her time with Economic Stability. She has substance abuse experience having worked as a counselor for a state operated outpatient substance abuse clinic and as a case manager at the facility’s inpatient treatment center. In May 1991 Gretchen began her career with Child Welfare as a foster care worker. She worked as a Child Welfare Specialist 1, 2 and 3 before being promoted to a Child Welfare Supervisor in 2005. Gretchen has supervised Foster Care, Family Services, Alternative Response, Child Protection Services as well as clerical and transportation units.
During her time as a supervisor she has also done office in service training for staff and speaking engagements in the community. Gretchen joined the training unit on August 4, 2013. In addition to training New Worker Orientation Gretchen is also one of the trainers for Retention Training for supervisors.


Shantrell Charles, LMSW, DCFS Trainer 

Shantrell Charles, LMSW a native of New Orleans earned Bachelor of Arts degree in Social Work from Southeastern Louisiana University and earned a Master’s degree in Social Work from Southern University at New Orleans. Shantrell has worked with the Department of Children & Family Services since 2007.  Since her employment with the Department she has held various positions ranging from a Child Welfare Worker in Tangipahoa Region, Regional Training Coordinator in Jefferson Region, Program Specialist with the Transformation Project for the Implementation of CAFE and Document Imaging, Program Manager with Field Operations in the Inquiry Unit, Foster Care & Family Services Supervisor in the Thibodaux Region, and Child Protective Services Program as a Child Welfare Consultant.  She has worked on and led various workgroups and committees.  Her most current assignment is with the Training Academy where she has developed and updated Child Welfare training curriculum for New Worker Orientation and Supervisor Training.  She serves as co-facilitator for the Supervisor Certification Program and IV-E Stipend Supervisor Workshop.

 Deborah Cage, MSW, DCFS Trainer

Deborah Cage is currently a Child Welfare Consultant with 34 years of service with the Department. Ms. Cage received her undergraduate degree in Sociology and Master’s Degree in Social Work from Southern University of New Orleans. Prior to DCFS/Child Welfare she was employed with the Social Services program at the Housing Authority of New Orleans and as an Eligibility Worker with Economic Stability. During  her career in Child Welfare she has worked as a Foster Care Worker, In Home Base Family Services Worker, Supervisor of the CPS Sexual Abuse Unit, Regional Program Specialist, Regional Placement Specialist and Child Welfare Consultant with the Discipline Unit.  Ms Cage has served on various committees including the CFSR  review team. Presently in her role as a Child Welfare Consultant she is the Coordinator of the Department’s Critical Incident Stress Management program that provides interventions designed to facilitate wellness and stress prevention education among staff, Human Trafficking Team member, Liaison for DCFS/OJJ runaway youth, and provides Quality Assurance reviews for Centralized Intake. Since 2011 Ms. Cage has worked with the Title IV-E interns in identifying and coordinating placements for employment  and has recently taken on additional duties of leadership and support within the Training Academy