This training will increase skills and offer a framework for crisis response and de-escalation. The workshop will define the cycle of escalation, threat responses, the spectrum of ideation to intent, and the process of de-escalation. Participants will explore strategies to assess, respond, and de-escalate situations focused on direct practice settings and programs using hands-off approaches.

During this module participants will:
- Learn the foundational concepts of Motivational Interviewing and when to use this approach.
- Explore the specific skills and OARS technique of Motivational Interviewing (open-ended questions, affirmations, reflective listening, summarizing).
- Practice the skills of Motivational Interviewing applied to service provider scenarios.